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Downtown Disney Tips & Information

 

Map

 

Valet parking
Pull up to convenience at the valet parking area at West Side and Pleasure Island. This service is available for just $6 (gratuity not included).  

Bus
WDW resort guests can hop on one of the complimentary buses for a trip from the Downtown Disney area back to their hotel.

Boats
Day & night, Disney's Port Orleans resort guests can take complimentary boat launches to the Downtown Disney Marketplace & back. Check at the boat launch for specific times.

On Foot
The best way to see what's going down all around the Downtown Disney area is just to stroll along the scenic walkway that borders it.

Separate admission to Pleasure Island after 7pm
Nighttime's when all eight outrageous clubs throw open the doors and kick off a wild New Year's Eve street party. If you already have an Ultimate Park Hopper, admission is included. If you have a Park Hopper PLUS Pass, you may choose Pleasure Island admission as an option. After 7pm, you must be 18 or older to enter, unless accompanied by a parent or legal guardian. Must be 21 or older to enter Mannequins Dance Palace and BET Soundstage Club (Thu-Sat). You must provide valid I.D. which includes one of the following: US or foreign driver's license, original passport or US military I.D.

Banking
ATMs are located at House of Blues, Forty Thirst Street, Rock 'n' Roll Beach Club at Pleasure Island, World of Disney and near Guest Relations at Downtown Disney Marketplace. Presented by SunTrust Bank.

Guest Relations
Located at Downtown Disney West Side and Downtown Disney Marketplace, is headquarters for many offerings from services for Guests with Disabilities and international guests to ticket upgrades, dining assistance, and separated guest assistance.

Baby changing/Nursing
Family rest rooms are located in the Downtown Disney Marketplace.

Credit cards - The American Express card is the Official Card of the Walt Disney World resort. Traveller's checks, cash, MasterCard, Visa, Discover Card, Diners Club, JCB, and The Disney Credit Card are also accepted (includes quick dining).

Package pickup - if you are a Walt Disney World Resort hotel guest, you may choose to have larger items you purchase here delivered directly to your hotel room, free of charge.

Lost and found
Located at Guest Relations in Downtown Disney West Side and Downtown Disney Marketplace.

Postage stamps/Disney tickets/TTY
Available at Guest Services . Postage stamps also available at World of Disney.

Package Delivery
Purchases can be delivered to your Walt Disney World Resort. Ask about shipping purchases. FedEx is the official express delivery service of the Walt Disney World Resort.

Safety considerations
we work hard to offer a comfortable, safe, and enjoyable experience for all our guests. Please assist us by showing common courtesy to fellow park guests. Please be respectful of others. Do not use profanity or engage in unsafe, illegal, or offensive behaviour. Please abide by all safety warnings and notices. Proper attire - including shoes and shirts - must be worn at all times

Smoking
Prohibited in most restaurants, all merchandise shops, waiting areas and rest rooms.

 

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