A pad of paper and pens/pencils are readily accessible at each location
for Cast Members to use, if necessary, to communicate with Guests. Cast
Members with abilities in sign language can be identified by the appropriate
language pin.
Assistive Listening Devices
Assistive Listening Systems use a lightweight wireless device that
receives an infrared signal (an invisible beam of light) from overhead
transmitters at certain locations in order to amplify sound. These are
recommended for Guests with mild to moderate hearing loss. Receivers
are available at City Hall in the Magic Kingdom Park. A $25 refundable
deposit is required (item must be returned on the same day for refund).
Assistive Listening Systems operate at the following attractions:
Castle Forecourt Stage
Mickey's Toontown Fair - Judges' Tent
Country Bear Jamboree
"The Diamond Horseshoe Saloon Revue"
Sunny Eclipse at Cosmic Ray's Starlight Cafe
The Hall of Presidents
Legend of the Lion King
The ExtraTERRORestrial Alien Encounter
The TimeKeeper
Walt Disney's Carousel of Progress
Galaxy Palace Theater
The Enchanted Tiki Room
Telephones
Pay phones equipped with amplified handsets are available throughout
the Walt Disney World Resort. Consult the Magic Kingdom Park map for
locations.
Pay phones equipped with a text typewriter (TTY) are available at the
following locations:
Transportation and Ticket Center east gate
Main St. Railroad Station lower level
First Aid
Frontierland/Adventureland breezeway (between The Diamond Horseshoe
and Island Supply)
Splash Mountain
Enchanted Grove
Peter Pan
Ursa's Major Minor Mart
A TTY is also available at Guest Relations in City Hall.
Written Aids
Guest Assistance Packets containing dialogue, narrations, flashlights,
and pen and paper are available at or near the performance areas or
entrances for most shows and attractions. Guests should contact a host/hostess
at the attraction for assistance.
Sign Language
If requested, the Walt Disney World Resort provides Sign Language
interpretation for our Guests at live Theme Park shows with a minimum
of seven days notice. However, interpreted performances are currently
available on a rotating basis as follows:
Disney-MGM Studios - Sundays, Wednesdays
Magic Kingdom Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays
Guests can request this service by calling Walt Disney World Resort
Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests
will be contacted prior to their visit with an appropriate show schedule.
Arrangements can also be requested for other events and shows with a
minimum of two weeks notice. There is no cost to our Guests for this
service.
Reflective Captioning
Reflective captioning is available at many theater-type attractions
at the Walt Disney World Resort. This innovative technology utilizes
an LED display to project desired captions onto an acrylic panel positioned
in front of the Guest. To use this system, Guests should contact a host
or hostess at the attraction.
This service is currently available at:
Country Bear Jamboree
The Hall of Presidents
The TimeKeeper
Legend of the Lion King
Video Captioning
Caption-ready monitors are available at many attractions. These monitors
are designated with a "CC" symbol and can be activated only by remote
control. Activators are available at City Hall and require a $25 refundable
deposit (item must be returned on the same day for refund).
Video captioning is currently available at:
Walt Disney's Carousel of Progress (Pre-show only)
The TimeKeeper (Pre-show only)
The ExtraTERRORestrial Alien Encounter (Pre-show only)
Mickey's Toontown Fair - Judges Tent
Space Mountain (Pre-show only)
NOTE: Not all portions of an attraction experience may be captioned.